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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patricia Baker

January 8, 2026

4  out of  5
rating by Patricia Baker
"Have never spoken to Steven and only received one message that my account with Misty was being moved to Steven. But I have to say today when I needed help because the website payment option was down Lynn was very professional and very friendly and encouraging. Helped me get things in order right away and offered further programs and support."
We responded:
"Thank you so much for your kind words and for sharing your experience! While we haven’t had the chance to connect personally yet, I’m glad to hear that Lynn was able to assist you promptly and professionally. We’re committed to providing excellent support, and I’m here whenever you need help moving forward. Please feel free to reach out directly if you have any questions or need assistance."
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Richard Escobar

January 8, 2026

5  out of  5
rating by Richard Escobar
"This State Farm location is a very friendly and patient insurance provider. As a first time insurance buyer, I was unsure of many things but Diane Jones-Lawhern went above and beyond to slow things down and explain all my options! State Farm is a very good choice for people who may be unfamiliar with many insurance terms like I was!"
We responded:
"Richard, thanks for the 5-Star review! We are glad to hear that Diane was able to not only assist you with your auto insurance needs, but also able to explain the best coverages for you and your family. "
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Susan Epperson

January 6, 2026

5  out of  5
rating by Susan Epperson
"Diane Jones-Lawhern was very helpful recently when I was getting quotes for home and auto insurance. She was friendly and have me tips for things I hadn’t really considered, like the type of roof that will save money in the long run. Thanks, Diane!"
We responded:
"Thank you so much for your kind words and the 5-Star Review! We're thrilled to hear that Diane was helpful and provided valuable tips to consider for your home and auto insurance. We appreciate your trust and look forward to continuing to support you with your insurance needs. Thanks again!"
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Tonya Hurdle

January 6, 2026

5  out of  5
rating by Tonya Hurdle
"We appreciated the great customer service. Diane Jones Lawhern, explained everything! We are happy with the savings State Farm offered."
We responded:
"Tonya, thank you so much for the 5-star review! We're thrilled to hear that Diane was able to assist you with your insurance needs and help you save money. She truly is a rockstar, and we'll be sure to pass along your kind words. Thanks again for choosing Steven Hlatky State Farm Agency! "
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Scott Hurdle

January 5, 2026

5  out of  5
rating by Scott Hurdle
"Dianne Lawhern did an excellent job explaining our coverages on our new policies with State Farm on our home and auto insurance. I would recommend anyone in the insurance market to give her a call and let her give you a quote and save you some money."
We responded:
"Thank you so much for the 5-star review, Scott! We're delighted to hear that Diane provided you with excellent service. We truly appreciate the opportunity to assist you with your home and auto insurance needs. Please don't hesitate to reach out if you need anything else!"
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justin deleon

December 31, 2025

5  out of  5
rating by justin deleon
"Diane was extremely helpful in getting me enrolled in a new auto and renters insurance bundle with State Farm. Both policies came in at a lower premium than what I had been paying for just my auto insurance alone. She took the time to walk me through each coverage option and deductible, explained everything clearly, and made sure all of my questions were answered. If she didn’t have an answer right away, she followed up with her manager to ensure I received accurate information. Overall, it was a smooth and stress-free experience, and I would absolutely recommend working with Diane and State Farm."
We responded:
"Justin, thank you for the 5-Star Review! We are so glad to hear that Diane and the Steven Hlatky State Farm Team were able to assist you with your auto and renters' insurance needs. "
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Marti Klarin

December 29, 2025

5  out of  5
rating by Marti Klarin
"Always great information and service."
We responded:
"Thanks for the 5-Star review, Marti! We are happy to hear that you receive great service and care from the Steven Hlatky State Farm Agency Team. "
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Carol Livengood

December 29, 2025

5  out of  5
rating by Carol Livengood
"Diane and Steve were awesome to work with. Diane as an exceptional help in getting me the best policies for my car and home. I highly recommend you giving them a call. You will be as pleased as I am with these two."
We responded:
"Thank you for the raving 5-Star review, Carol! We are glad to hear that Diane and Steven were able to assist you with all of your insurance needs. "
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Contina Ward

December 29, 2025

5  out of  5
rating by Contina Ward
"My experience with them was great they are very friendly and professional and helpful Steven was a very nice rep and very helpful 👍 I appreciate them taking time to take care of my needs and be nice about it... Highly recommend"
We responded:
"Contina, thank you for the 5-star review! We are so glad that you had a great experience with the Steven Hlatky State Farm Agency. "
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Chef James Resciniti

December 24, 2025

5  out of  5
rating by Chef James Resciniti
"Always quick to respond and eager to help. They make everything easy and worry free."
We responded:
"Thank you for the 5-Star review, James! We are glad that the Steven Hlatky State Farm Agency is able to provide you with easy and worry free service. "
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Randy M Rockholt

December 24, 2025

5  out of  5
rating by Randy M Rockholt
"Diane Jones-Lawhern was very informative on telling about options on insurance and explained everything on any questions that I had about the insurance."
We responded:
"Thank you for the 5-star review, Randy! We're happy to hear that Diane was able to help you with your insurance needs. "
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P Jones

December 22, 2025

5  out of  5
rating by P Jones
"I really appreciated the communication, willingness to schedule around my busy schedule, and of course— the savings! Highest recommendation to Diane for her assistance and the other helpful team with Steven Hlatky State Farm!"
We responded:
"Preston, thank you for the 5-Star review. We're glad to hear you had a great experience with Diane and the Steven Hlatky State Farm team! "
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M M

December 17, 2025

5  out of  5
rating by M M
"Lynn is very courteous, patient and helpful. She has helped my husband and me with our cars and house insurance policies many times!"
We responded:
"Thank you for your 5-star review! We truly appreciate your kind feedback. Steven Hlatky State Farm Agency is fortunate to have Lynn on our team, as she consistently provides our customers with exceptional service. We look forward to continuing to serve you!"
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Kevin Mckelvey

December 16, 2025

5  out of  5
rating by Kevin Mckelvey
"This State Farm office providers excellent customer service. I am pleased Lynn transferred to my new agent's office"
We responded:
"Kevin, thank you for the 5-Star review! We are glad to hear that you are receiving excellent customer service. Lynn goes the extra mile for our customers! "
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Roger Fancher

December 15, 2025

5  out of  5
rating by Roger Fancher
"The new State Farm agent, Diane Jones-Lawhern, from Maryville, TN is fantastic . I find her to be cordial, courteous thorough and very helpful to meet my auto and home insurance needs. The prices on auto and home insurance were much better than my old insurance. Very satisfied."
We responded:
"Thank you for your review, Roger! I am so happy to hear you had an enjoyable experience with Diane and the Hlatky State Farm team. "
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Lauren Eaton

December 15, 2025

5  out of  5
rating by Lauren Eaton
"Great office to work with!! They made the whole process of switching easy and efficient. Highly recommend!"
We responded:
"Lauren, thank you so much for the 5-star review! We truly appreciate your kind words and are glad we could make the switch easy for you to join the Steven Hlatky State Farm Agency."
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Jeramie Byrd

December 15, 2025

5  out of  5
rating by Jeramie Byrd
"Great office to work with! Steven is super personable and easy to work with!!"
We responded:
"Thank you for the 5-Star review, Jeramie! Glad to hear you had a great experience with Steven and the Hlatky State Farm Agency team. "
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Will Kuo

December 11, 2025

5  out of  5
rating by Will Kuo
"Steven and his team are amazing to work with, I had no idea what was shopping for but they took the time to break everything down, found out I was overpaying for coverages I don’t even need with my old company. Thanks guys yall are amazing!!"
We responded:
"Thanks you for your 5-Star review, Will! I'm happy to hear you had an amazing experience with our team here at Steven Hlatky State Farm Agency. "
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Marisol Benitez

December 11, 2025

5  out of  5
rating by Marisol Benitez
"the new State Farm agent Diane Jones-Lawhern in Maryville, TN is amazing! Personal, helpful, and friendly customer service working together with Mr. Hlatky. I find better prices on auto and home insurance!"
We responded:
"Marisol, thank you so much for your 5-Star review. We are glad to hear that you had an enjoyable experience with Diane and the Steven Hlatky State Farm Insurance Agency team!"
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Bradley C

December 9, 2025

5  out of  5
rating by Bradley C
"Steven was fantastic to work with. He was able to explain different coverages and solutions to my concerns with insurance. Thanks Steven!"
We responded:
"Thank you for the fantastic review, Bradley! We are always here to help with your insurance needs here in Tennessee."
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Richard Rubalcado

December 9, 2025

5  out of  5
rating by Richard Rubalcado
"Steven was great to work with. Took his time to explain how my auto and home policies worked and even helped find me more coverage through life and health insurance. Recommend him to help with your insurance needs in Maryville"
We responded:
" We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions"
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Brian Pace

December 9, 2025

5  out of  5
rating by Brian Pace
"Highly recommend working with Steven for all of your insurance needs! I have worked with him in the past and he makes the whole process super easy. Very knowledgeable and wants the best for the customer!"
We responded:
"Thank you so much for the 5-star rating, Brian! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Doug Jones

December 8, 2025

5  out of  5
rating by Doug Jones
"Diane at State Farm Maryville provided excellent & professional service setting up my Homeowners & Auto Insurance."
We responded:
" Thank you for your review, Doug! I am so happy to hear you had an enjoyable experience with Diane. "
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Mason Fowler

December 4, 2025

5  out of  5
rating by Mason Fowler
"Steven is the best! I got to meet with his team and then Steven himself. They saved me a lot of money and the experience was awesome!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Steven Hlatky’s Team! We deeply appreciate your kind words here in Maryville."
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David Martinez

December 3, 2025

5  out of  5
rating by David Martinez
"Great agent, very professional, knowledgeable and helpful."
We responded:
"Thanks for the 5-Star review, David! Happy to assist you with your insurance needs and questions. "